How DigiOpera engineered high-reliability middleware connecting Shopify Plus to an enterprise ERP across 3 UK warehouses, achieving 99.8% inventory accuracy and sub-minute order fulfillment.
Client Profile: Fast-Growing UK Direct-to-Consumer (D2C) Apparel & Lifestyle Retailer (Under Mutual NDA).
Under binding non-disclosure agreements, client trademarks and commercial supplier terms are confidential. The synchronization architecture, inventory locking protocols, and fulfillment benchmarks below document a verified production deployment delivered by DigiOpera under Saurabh Pandey’s supervision.
Operating 3 fulfillment hubs across England and Scotland, the retailer generated substantial peak volume on Shopify Plus, but their back-office ERP operated on legacy batch processes:
DigiOpera engineered a dedicated cloud synchronization engine built on Node.js, Redis, and PostgreSQL deployed within a UK-based AWS region (London eu-west-2).
Bi-directional inventory sync propagating warehouse bin stock changes to Shopify Plus inventory endpoints within 850 milliseconds.
Instantaneous order validation, fraud scoring, and dispatch to the geographically closest warehouse queue within 45 seconds of checkout.
Automated calculation and reconciliation of UK 20% VAT and HMRC Making Tax Digital (MTD) compliant accounting exports.
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Following full production cutover, the UK retailer realized transformative operational velocity:
DigiOpera provides 24/7 Level-3 support with guaranteed 15-minute response times during peak retail events (Cyber Week, Boxing Day sales). Our engineering delivery is structured with 5 hours of daily overlap with UK business hours (GMT/BST).
Yes. All personal identifiable information (PII) is encrypted and processed in compliance with UK GDPR / DPA 2018 regulations, hosted within UK AWS datacenters.
Yes. We build custom API connectors and secure VPN tunnels to interface with on-premise legacy systems as well as cloud ERPs such as SAP, Sage, and NetSuite.
The middleware implements token bucket rate-limiting and intelligent Redis batching, maximizing throughput while staying strictly within Shopify Plus API allowances.
Architecture discovery, ERP connector staging, and full production cutover are typically completed in 10 to 14 weeks with zero downtime.
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Registered office: 3rd Floor, Landmark Cyber Park, Sector 67, Gurugram, Haryana 122102, India
Speak directly with Managing Director Saurabh Pandey to review technical architecture and deployment plans for your retail business.
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